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Frequently asked questions

Only Atmos allows you to design your day by adding a completely delightful and customizable fragrance dimension to your life. Our smart, innovative Atmos device allows you to craft a fragrance “playlist” as unique as you are, keeping things fresh and preventing “nose blindness” from overuse of a single scent. Our nature-based fragrances are crafted by a world-class perfumer from the finest ingredients on the planet. Finally, every Atmos fragrance is safe for everyone in your home. Our products are sustainably sourced and guaranteed to be free of toxins, harsh chemicals, and other harmful ingredients.

Yes! Every Atmos product is designed to be clean and safe for every member of your family, including the tiny and furry ones! Our clean commitment ensures you never have to worry about our products containing toxins, harsh chemicals, phthalates, parabens, or any other harmful ingredients. 

Atmos is a cruelty-free company, and our nature-based products are never tested on animals. 

Once you’ve enjoyed Atmos Fragrance in your own home, you’ll never want to run out! Our subscription program ensures you’ll always have your favorite Atmos fragrances on hand. Atmos subscribers also enjoy a 20% discount and free shipping on every order!

We’re so confident that you’ll fall in love with Atmos Fragrance the first time you experience it that we offer a risk-free trial. You can return any Atmos Fragrance product within 60 days of purchase for a full refund. We also offer a one year warranty on every Atmos diffuser?

Every Atmos branded fragrance is carefully crafted from the finest ingredients in perfumery. Our nature-based products incorporate the highest quality ingredients from around the world, and are always sustainably sourced by an EcoVadis Gold-certified perfumer. Learn more about the EcoVadis standards here.

Every Atmos fragrance is formulated by a world-class perfumer with decades of experience in the industry. Our “nose” has crafted fragrances for some of the finest brands in the world, and has brought his immense talent to bear with the Atmos line of home fragrances.

Atmos offers free shipping on every order over $100.  

A full Atmos Diffuser containing three 15ml fragrance vials will last approximately one month. Signing up for our Subscription Program allows you to select your desired fragrances each month and never run out.

Our diffuser is designed to disperse sent throughout an average Living room, bedroom, entry way, etc. This can be impacted by variables such as ceiling height, airflow, etc.

Atmos offers a generous, 60-day risk-free trial on every product we sell. You are welcome to return or exchange any Atmos purchase within that window.

We know you’re excited to fill you home with Atmos Fragrance! Click the tracking link in your Atmos order confirmation email to follow your shipment’s journey to you.